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UK's most trusted luxury authentic re seller

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Delortae Agency™ Luxury Authentic Personal Shopper Service

Personal Authentic Personal Shopper Service Online Form makes it easy for you to contact us with your item request. Use the form to submit your application for sourcing request , select  from the options located in the ‘About your Item' section and select from the ‘I request' drop down menu. Alternatively,  use the Ask A Question form to the left of page, for consignment of your luxury authentic items through our luxury e-store, we not only do handbags all authentic items purchased.  Contact Us or complete the Personal Shopper Service Online Form application . Please include a picture of each item if are requesting, if available (picture files should be under 5MB in size). 

You can submit more than one item with this form. Registration required. If you need further assistance contact services@delortaeagency.co.uk. View Delortae Agency's  Authentic Personal Shopper Service Terms & Condions.

Delortae Agency™ Consignment Service

Consignment Service Online Form makes it easy for you to contact us with your item request. Use the form to submit your application for Consignment , select from the options located in the ‘About your Item' section and select from the ‘I request' drop down menu. Alternatively, use the Ask A Question form to the left of page, for consignment of your luxury authentic items through our luxury e-store, we not only do handbags all authentic items sold. Contact Us or complete the Consignment Service Online Form application . Please include at least one picture of each item (picture files should be under 5MB in size). You can submit more than one item with this form. Registration required. If you need further assistance contact consign@delortaeagency.co.uk. View Delortae Agency's Consignment Terms & Condions. You can download the relevant submission forms from Delortae Agency Support and Documentation page.

Luxury Authentic Personal Shopper Service FAQ

WHAT DOES PERSONAL AUTHENTIC SHOPPING INVOLVE??

Luxury authentic personal shopping involves extensive sourcing through our experience. Over the years we have established an excellent working relationship with major brands Copyright Trademark & Infringement Specialist and our Authorized Resellers of new authentic luxury merchandise globally. Purchased directly by Delortae Agency, enable us to buy at substantial savings which we then pass on to our clients. Delortae Agency, is truly, a name you can trust and buy in complete confidence.

WHAT ARE THE PERSONAL AUTHENTIC SHOPPING FEES??

Fees: Cost: £60 per hour per item (£96 Hermes)
Duration: Minimum – 2 hours / Half Day – 4 hours / Full Day – 6 hours

This fee is non-refundable. Once sourced, our commission of 10% fee is based on the selling price of your item. You will have an opportunity to view detailed pictures of your item and will have up to 72 hours to approve the item and make payment.

(This fee scale applies per item)

Small Accessories will be priced individually after the Delortae Agency Appraisal Team have assessed ‘insurance value'

WHY SHOULD I CHOOSE DELORTAE AGENCY??

Delortae Agency’s goal is to bring the best rare, limited edition, hard to acquire and discontinued pieces from trusted consignment suppliers throughout the world to one place, Delortae Agency's luxury authentic resource portal  is a unique model with a specific focus on luxury authentic designer fashion and accessories.

What truly sets Delortae Agency apart is our trusted reputation as the UK’s leading independent, unbiased  luxury designer authentication and appraisal specialist. Delortae Agency exclusive UK Luxury Designer Resource Portal brings quick and easy desktop access to favourite consignment items together with our luxury authentic handbag SPA, sole UK distribution of luxury authentic handbag care product range and full range of exclusive luxury services worldwide. As a company, we are continually looking at ways we can add and improve the current range of products and services we offer clients, no other UK company does more for the luxury authentic

designer community.
Delortae Agency Appraisal Team make a detailed analysis of all factors pertaining to the value of all pre purchased items.  An items value is determined by a number of factors, including its condition, size, rarity, age, retail value of item, current trend, popularity, whether the item has original receipts, dust bags, if relevant authenticity cards & markings, original accessories and original boxes all affect it's market value. Along with what current recent sale prices of comparable items in the subject market. If the Consignor requests an item to be sold at a particular price, our Authentic Personal Shopper may approach selected private clients to help achieve  the ‘reserve' price.

WHAT BRANDS DO YOU ACCEPT FOR AUTHENTIC LUXURY SHOPPING??

We accept handbags, luggage and accessories from the following brands*:

Audemars Piguet

Balenciaga

Bottega Veneta

Beitling

Brian Atwood

Burberry

Bvlgari

Cartier

Celine

Chanel

Chloe

Chopard

Christian Dior

Christian Louboutin

David Yurman

Dolce & Gabbana

Fendi

Goyard

Gucci

Hermes

Jaeger LeCoultre

Judith Lieber

Jimmy Choo

Louis Vuitton

Marc Jacobs

Manolo Blahnik

Miu Miu

Panerai

Patek Philippe

Prada

Rolex

Salvatore Ferragamo

Tiffany & Co.

Tod's

Tom Ford

Ulysse Nardin

Van Cleef & Arpels

Valentino

Yves Saint Laurent

*Brand listed items are the popular items we source. Other brands on request

HOW LONG WILL IT TAKE FOR MY REQUEST TO BE MET??

The length of time a shopping request takes to meet, largely depends on the item's rareness/popularity value. Some items can source immediately, certainly within a matter of hours and some take longer. As a guide we would say an item can take from two hours to six hours to source.

WILL MY PURCHASE BE AUTHENTIC??

Absolutely, by applying the principles of smart shopping to save time, money and energy. make ‘counterfeit' expensive shopping mistakes a thing of the past.

Buyers don’t have to travel across town or get on a plane to search for a coveted find. Additionally, consumers are also able to consign their luxury authentic items for re sale through the site, safely and securely.

All Delortae Agency’s suppliers are invited or hand-selected into the community for their niche concentration on authentic products and verified by our own authentication in house panel. Delortae Agency are in fact, providing consumers with peace of mind our buyers know that our items have been vetted by our own experienced authentication team prior to listing.

Our reputation as industry leaders is known world wide for excellence, integrity and professionalism, which is why we are such a trusted source for both buyers and seller

DO YOU SHOP FOR JEWELLERY & WATCHES??

Yes, we do source branded jewellery and watches in pristine condition.

DO YOU SHOP FOR SHOES??

Yes, authentic designer shoes are also sourced.

WHAT IS CONSIGNMENT??

Consignment is when you send your items to Delortae Agency to be sold on your behalf and you receive payment after Delortae Agency has completed the sale.

WHAT ARE THE CONSIGNMENT FEES??

Fees: 30% Consignment Fee

(This consignment fee scale applies per item)

Small Accessories will be priced individually after the Delortae Agency Appraisal Team have assessed ‘insurance value'

There will be no additional transactional fees, PayPal or credit card fees.

HOW DO YOU DETERMINE THE SALE PRICE??

Delortae Agency Appraisal Team make a detailed analysis of all factors pertaining to the value of an authentic item. An items value is determined by a number of factors, including its condition, size, rarity, age, retail value of item, current trend, popularity, whether the item has original receipts, dust bags, if relevant authenticity cards & markings, original accessories and original boxes all affect it's market value. Along with what current recent sale prices of comparable items in the subject market. If the Consignor requests an item to be sold at a particular price, our Authentic Personal Shopper may approach selected private clients to help achieve the ‘reserve' price.

WHAT BRANDS DO YOU ACCEPT FOR CONSIGNMENT??

We accept handbags, luggage and accessories from the following brands*:

Audemars Piguet

Balenciaga

Bottega Veneta

Beitling

Brian Atwood

Burberry

Bvlgari

Cartier

Celine

Chanel

Chloe

Chopard

Christian Dior

Christian Louboutin

David Yurman

Dolce & Gabbana

Fendi

Goyard

Gucci

Hermes

Jaeger LeCoultre

Judith Lieber

Jimmy Choo

Louis Vuitton

Marc Jacobs

Manolo Blahnik

Miu Miu

Panerai

Patek Philippe

Prada

Rolex

Salvatore Ferragamo

Tiffany & Co.

Tod's

Tom Ford

Ulysse Nardin

Van Cleef & Arpels

Valentino

Yves Saint Laurent

*Brand listed items may not be accepted due to reasons of condition, resale value, style and popularity

HOW LONG WILL IT TAKE FOR MY CONSIGNMENT TO SELL??

The length of time a consignment takes to sell, largely depends on the item's rareness/popularity value. Some items sell immediately they are listed and some take longer. As a guide we would say an item can take from three weeks to three months to sell.

WHAT IF MY CONSIGNMENT DOES NOT SELL??

Generally, the majority of consignment items will sell before the 90-day consignment term ends. However, if items remain unsold, we will contact you to discuss either keeping it available for sale at a reduced price or having it returned. If the consignor has required a specific price that has kept the bag from selling, a £39.27 fee is required before returning the item(s) at the end of the consignment term. Out of the many bags we've had on consignment, only a few bags have ever been returned due to inability to sell.

DO YOU ACCEPT JEWELLERY & WATCHES??

Yes, we do accept branded jewellery and watches in pristine condition.

DO YOU ACCEPT SHOES??

Yes, designer shoes must be in brand new condition and must have a resale value of at least £130. Shoes that show obvious signs of wear are not accepted.

We Will Move You

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Solid Security

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Always Available

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Online Discounts

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CONTACT US

LuxuryOnlineStore UK, luxury shopper. Sit back and relax and let our experienced shopper help you source those limited edition, hard to acquire, no longer available and discontinued items  LuxuryOnlineStore UK.

Old Gloucester Street,
London WC1N 3AX, UK

Our support Hotline is available 24 Hours a day: (national call rate) 0871 873 3081

  • Monday-Friday: 9.30am to 4.30pm
  • Saturday: Closed
  • Sunday: Closed
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